Troubleshooting

If the Watch app shows a loading screen or does not reflect your latest tasks:

• Make sure your iPhone is nearby and connected via Bluetooth.
• Open the Demi iPhone app — the Watch syncs through the phone.
• Check that both apps are updated to the latest version.
• Restart both the Watch app and the iPhone app if the issue persists.

If a service like Gmail or Google Calendar fails to connect:

• Go to Settings > Integrations and try disconnecting, then reconnecting the service.
• Make sure you are signed into the correct account when authorizing access.
• Check that you approved all requested permissions during the authorization screen. Declining a permission may prevent the integration from working.
• If you see an error during authorization, wait a moment and try again — temporary service issues can cause one-time failures.

If a task appears to be stuck in progress:

• Check if the task is waiting for your approval. Open the task detail to see if there is a pending approval notification.
• Some tasks require multiple steps and may take a minute or two. The progress view shows what Demi is currently working on.
• If a task has been stuck for several minutes with no progress updates, try creating a new task with the same request.

If Demi is not picking up your voice commands on the Watch:

• Make sure you are in a reasonably quiet environment. Background noise can interfere with recognition.
• Speak clearly and at a natural pace — you do not need to speak slowly or loudly.
• Check that microphone access is enabled for Demi in your Watch settings.
• Try tapping the Demi orb first to activate listening, then speak your command.

If you are not receiving approval requests or task completion notifications:

• Go to your iPhone Settings > Notifications > Demi and make sure notifications are enabled.
• Check that Demi notifications are not set to "Deliver Quietly" — this sends them to the notification center without alerting you.
• On your Watch, ensure Demi notifications are mirrored from your iPhone in the Watch app settings.

If Demi's email drafts do not match your tone or writing style:

• Visit Settings > Personalization > Voice & Writing Style and provide a sample of how you write.
• The more examples and context you give, the better Demi adapts. A few sentences describing your preferred tone goes a long way.
• Demi also learns from your edits — when you modify a draft before approving it, Demi notes the changes and adjusts future drafts accordingly.